Return & Refund Policy

Thank you for shopping at Viga Spray.

Due to the intimate and personal nature of our products, we must adhere to strict health and hygiene standards. Please read our Return Policy carefully before placing an order.

Returns & Exchanges

• Hygiene & Safety: For safety reasons, opened or used items cannot be returned or refunded.

• Unopened Products: We accept returns on unopened, unused products in their original sealed packaging within [14 or 30] days of delivery.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or if you received the wrong product, please contact us immediately at [Your Support Email] within 48 hours of delivery.

Please include:

1. Your Order Number

2. A description of the issue

3. Clear photos/videos showing the damaged or incorrect item

Once verified, we will issue a free replacement or a full refund.

Refunds

Once your returned item is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed back to your original payment method within 5–10 business days.